Can we actually restore from our backups?
3 daily backups on 3 continents, restore proven under an hour — because “we back up” isn't a plan.
Replies within 12 hours, 7 days a week. Price locked before work starts.
infrastructure rescue · how it gets fixed in 48 hours
From symptom to fixed — the 48-hour clock
Your rescue, hour by hour
Exactly what happens in your 48 hours
Forget vague "the team will be in touch". Here is this ticket's plan on a literal clock.
This strip plays the exact clock you get the second you book: same phases, same hourly steps, same 48h deadline. Nothing here is invented after the sale.
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0h
You send the symptom
One sentence, a screenshot, a link — any format works. It becomes the letter of the ticket.
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≤12h
The ticket is locked
A senior engineer replies with a written flat-rate quote: $2,000, all-in, no hourly meter. Nothing starts and nothing is billed until you approve it and pay.
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12h×2
Prefer speed? 12-hour express
Any ticket, decided before payment, becomes a 12-hour delivery at $4,000. The rush is a fixed, published option — not a meter ticking next to the flat price.
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0–48h
The work, hour by hour
This ticket is delivered through its own named sequence. The exact depth depends on what the diagnosis finds — but the sequence is the one below.
- 0–12h 1 Audit
- 12–24h 2 Build
- 24–36h 3 Encrypt
- 36–48h 4 Test-restore
At 24h you get a mid-run check-in: what is done, what is left, and — if anything outside scope shows up — a separate flat-rate quote for your approval before any extra work.
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48h
The handover
Fixed, tested, and proven done. You receive the fix verified within the agreed scope, the rescue log, the plain-English handover document, the before/after proof, every key still under your control — and one locked invoice.
- 3-2-1 storage policy
- Restore tested, not assumed
- Recovery point under 24 hours
“A server that is down is never mysterious for long: Nginx that will not restart, a disk that is full, an expired certificate nobody tracked. We build the environment — deploy, backup — A tested copy of your site you can restore from; an untested backup is a hope, not a plan., monitoring — where emergencies stop repeating.”
Saying “we back up” is not a plan — a backup you have never restored from is a rumor. This rescue audits what is actually protected, builds automatic encrypted backups to three separate locations, and performs a real test-restore so you know exactly how fast your site comes back the night something breaks.
The 3-2-1 rule keeps you in business
Three copies of your data, on two different kinds of storage, with one of them kept off-site — that is the minimum your business should trust. This rescue puts it in place: database — Where your site stores its content and user data; overloaded or corrupted, it throws errors instead of pages., files and code, encrypted, scheduled, with retention that matches how, not just why, your business depends on the site.
A restore you have tested is a backup you trust
The deliverable is a proven restore: we spin up the backup, confirm the site works from it, and time it. You finish knowing not that backups exist, but that a working site can be back online in under an hour.
What your $$2,000 actually buys you
Standard vs. Premium
Two levels of backup — which one do you need?
The standard backup gets you protected. The premium backup proves it works under pressure.
| Feature | Backup System · $2,000 | 3-2-1 Real Backup · $4,500 |
|---|---|---|
| Automatic encrypted backups | ✓ | ✓ |
| 3-2-1 policy (3 copies, 2 storage types, 1 off-site) | ✓ | ✓ |
| Restore tested and timed | ✓ | ✓ |
| Geographic diversity (2+ continents) | ✗ | ✓ |
| Live restore you watch happen (<1h) | ✗ | ✓ |
| Vendor-diverse (no single point of failure) | ✗ | ✓ |
| Price | $2,000 | $4,500 |
If your business can survive a day offline, the standard is enough. If it cannot, the premium is the one that proves recovery works.
What it delivers
What lands in your inbox at hour 48
Every rescue ends with the same handover standard — plus the pieces specific to this infrastructure ticket.
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01
The fix, within scopeThe symptom you booked is resolved, tested, and verified working before I say "done".
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02
The rescue logWhat was broken, what I changed, what to watch — written down and yours to keep.
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03
Plain-English handover docReadable by the owner, not just the IT team: access, config, and the "what next" in one file.
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04
Every key stays yoursAccounts, credentials, and access stay under your control — nothing changes owner.
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05
One locked invoiceThe flat rate you approved, in USD, agreed in writing before work started.
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06
The dependency mapWhere everything lives, who can reach it, what it costs — in writing.
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07
Written rollback & recover stepsTested procedures so you and any future engineer can move without fear.
Scope is written before work starts. Anything outside it gets its own flat-rate quote for your approval — never an open meter.
After you approve the ticket
A secure handover of access
Once the flat rate is approved, the only thing left to hand over is access — and it's handled like it's stolen property: only what's needed, over a secure channel, and deleted when it's done.
What a infrastructure rescue typically needs
- Hosting panel(s) for the sites involved
- SSH to the new — and old — server when migrating
- DNS — The internet's address book: it turns your domain name into the server visitors actually reach. provider access to move records safely
- Billing or subscription accounts for cost audits
How it's protected
- Passwords go by a one-time secret link, never in plain email
- IP: server-side rescues get our egress IP to allowlist — or you share the server IP + port
- Minimum access: read-only where possible, extra only when the diagnosis needs it
- Credentials are deleted or rotated the moment the rescue is done
- NDA on request; standard confidentiality is in the working agreement
No access, no charge: if we can't reach what we need, you're told honestly during diagnosis — and the no-fix, no-fee rule still holds. Full after-payment handover checklist → · Print the Backup System & Restore Test handover card →
Plain answers
Questions people ask before booking
Straight answers, no fine print in the sales pitch.
My backup isn't working — what now?
A failing backup is a guarantee of data loss later. This rescue rebuilds the backup job, performs a real restore test, and shows you the evidence — flat rate in 48 hours.
How much does the Backup System & Restore Test rescue cost?
$2,000 flat, all-in. Price locked before work starts, delivered in 48 hours, and if it can't be delivered within scope you don't pay. No hourly meter, no surprise line items.
What exactly do I receive when the rescue is done?
The complete handover: the fix verified within the agreed scope, the rescue log, the plain-English handover document, the before/after proof of the work, every account and key still under your control, and one locked invoice in USD. Nothing else is ever billed — if anything outside the scope appears, you get a new flat-rate quote to approve before any work starts.
How long will my site take to restore?
The test-restore defines the answer for your exact site. Typical results are under an hour, and you keep the timed, documented restore as proof.
Where do the backups live?
Three independent destinations, following 3-2-1: primary, off-site, and a second region — each encrypted. No single vendor or event can take all three out at once.
Do I pay for the storage space?
Storage is billed to your own cloud accounts at their normal rates. I configure it to keep overhead minimal (compressed and pruned), and it stays yours even after the rescue.
Keep the fire under control
Related rescues
The fires that usually burn together.
The smart way to understand it first
Read before you hire, then fix it in 48h
The plain-English version of the Backup System & Restore Test problem — what to check yourself and when to stop.
Stop losing money every hour you wait.
Every minute your infrastructure problem is live, your competitors take your customers. Send the symptom — get the flat-rate Backup System & Restore Test ticket within 12 hours.
Start the RescueTell me what's on fire.
Send the symptom — I'll reply within 12 hours with the flat-rate ticket that fits.
rescue@fullstacksolutions.devEmergency channel: replies within 12 hours, 7 days a week · US market · English