Your backup exists. Prove it works tonight.
The premium backup — A tested copy of your site you can restore from; an untested backup is a hope, not a plan.: 3 copies on 2 continents, and a restore you watch happen in under one hour.
Replies within 12 hours, 7 days a week. Price locked before work starts.
infrastructure rescue · how it gets fixed in 48 hours
From symptom to fixed — the 48-hour clock
Your rescue, hour by hour
Exactly what happens in your 48 hours
Forget vague "the team will be in touch". Here is this ticket's plan on a literal clock.
This strip plays the exact clock you get the second you book: same phases, same hourly steps, same 48h deadline. Nothing here is invented after the sale.
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0h
You send the symptom
One sentence, a screenshot, a link — any format works. It becomes the letter of the ticket.
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≤12h
The ticket is locked
A senior engineer replies with a written flat-rate quote: $4,500, all-in, no hourly meter. Nothing starts and nothing is billed until you approve it and pay.
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12h×2
Prefer speed? 12-hour express
Any ticket, decided before payment, becomes a 12-hour delivery at $9,000. The rush is a fixed, published option — not a meter ticking next to the flat price.
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0–48h
The work, hour by hour
This ticket is delivered through its own named sequence. The exact depth depends on what the diagnosis finds — but the sequence is the one below.
- 0–12h 1 Audit
- 12–24h 2 Build
- 24–36h 3 Encrypt
- 36–48h 4 Restore
At 24h you get a mid-run check-in: what is done, what is left, and — if anything outside scope shows up — a separate flat-rate quote for your approval before any extra work.
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48h
The handover
Fixed, tested, and proven done. You receive the fix verified within the agreed scope, the rescue log, the plain-English handover document, the before/after proof, every key still under your control — and one locked invoice.
- Three copies on two continents
- Encryption and retention that survive
- A restore you watch prove itself in 1h
“A server that is down is never mysterious for long: Nginx that will not restart, a disk that is full, an expired certificate nobody tracked. We build the environment — deploy, backup, monitoring — where emergencies stop repeating.”
Most businesses believe they have a backup. Almost none have tested what that backup can actually do. 3-2-1 Real Backup builds the real thing — three copies, on two continents, one of them off every grid — automated, encrypted, and then proves it with a live restore you watch: a working site back online in under one hour.
The 3-2-1 rule, enforced instead of assumed
Three copies of your data, on two different kinds of storage, with one kept off-site — the numbers everyone quotes and almost nobody runs. This scope runs them: automated snapshots, geographic and vendor diversity so no single event takes all three, encryption so a stolen backup is not a leaked business, and retention that matches how the business actually depends on the data.
The restore is the certification
The deliverable is watching the restore happen: we spin up a working site from the backup, prove it, and time it — under an hour, documented. That is the difference between a rumor and a plan, and it is why the numbers are part of the contract.
What your $$4,500 actually buys you
Standard vs. Premium
Why this costs more than a standard backup
Standard backups install a tool. This one engineers the policy, proves the restore, and leaves you with a guarantee.
| What you get | Backup System · $2,000 | 3-2-1 Real Backup · $4,500 |
|---|---|---|
| Automatic encrypted backups | ✓ | ✓ |
| 3-2-1 policy (3 copies, 2 storage types, 1 off-site) | ✓ | ✓ |
| Restore tested and timed | ✓ | ✓ |
| Geographic diversity (2+ continents) | ✗ | ✓ |
| Live restore you watch happen (<1h) | ✗ | ✓ |
| Vendor-diverse (no single point of failure) | ✗ | ✓ |
| Price | $2,000 | $4,500 |
What it delivers
What lands in your inbox at hour 48
Every rescue ends with the same handover standard — plus the pieces specific to this infrastructure ticket.
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01
The fix, within scopeThe symptom you booked is resolved, tested, and verified working before I say "done".
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02
The rescue logWhat was broken, what I changed, what to watch — written down and yours to keep.
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03
Plain-English handover docReadable by the owner, not just the IT team: access, config, and the "what next" in one file.
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04
Every key stays yoursAccounts, credentials, and access stay under your control — nothing changes owner.
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05
One locked invoiceThe flat rate you approved, in USD, agreed in writing before work started.
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06
The dependency mapWhere everything lives, who can reach it, what it costs — in writing.
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07
Written rollback & recover stepsTested procedures so you and any future engineer can move without fear.
Scope is written before work starts. Anything outside it gets its own flat-rate quote for your approval — never an open meter.
After you approve the ticket
A secure handover of access
Once the flat rate is approved, the only thing left to hand over is access — and it's handled like it's stolen property: only what's needed, over a secure channel, and deleted when it's done.
What a infrastructure rescue typically needs
- Hosting panel(s) for the sites involved
- SSH to the new — and old — server when migrating
- DNS — The internet's address book: it turns your domain name into the server visitors actually reach. provider access to move records safely
- Billing or subscription accounts for cost audits
How it's protected
- Passwords go by a one-time secret link, never in plain email
- IP: server-side rescues get our egress IP to allowlist — or you share the server IP + port
- Minimum access: read-only where possible, extra only when the diagnosis needs it
- Credentials are deleted or rotated the moment the rescue is done
- NDA on request; standard confidentiality is in the working agreement
No access, no charge: if we can't reach what we need, you're told honestly during diagnosis — and the no-fix, no-fee rule still holds. Full after-payment handover checklist → · Print the 3-2-1 Real Backup handover card →
Plain answers
Questions people ask before booking
Straight answers, no fine print in the sales pitch.
How do I prove my backups actually work?
A backup you've never restored is a hope, not a plan. This rescue tests the 3-2-1 setup with a real restore — ransomware-proof and offsite — flat rate in 48 hours, so the restore is proven before the crisis.
How much does the 3-2-1 Real Backup rescue cost?
$4,500 flat, all-in. Price locked before work starts, delivered in 48 hours, and if it can't be delivered within scope you don't pay. No hourly meter, no surprise line items.
What exactly do I receive when the rescue is done?
The complete handover: the fix verified within the agreed scope, the rescue log, the plain-English handover document, the before/after proof of the work, every account and key still under your control, and one locked invoice in USD. Nothing else is ever billed — if anything outside the scope appears, you get a new flat-rate quote to approve before any work starts.
Where exactly do the copies live?
Three independent destinations across two continents — primary, off-site, and a second region — each encrypted, on storage you own or rent without lock-in. No single vendor or event can take all three.
How is this different from a standard backup setup?
The standard setup installs a tool. This one engineers the policy, the geographic diversity, the encryption, and then proves the restore under a clock you watch. The proof is the product.
Do I pay for storage separately?
Storage is billed to your own accounts at their normal rates, configured to stay small with compression and pruning. It is yours even if every other agreement disappears.
Keep the fire under control
Related rescues
The fires that usually burn together.
The smart way to understand it first
Read before you hire, then fix it in 48h
The plain-English version of the 3-2-1 Real Backup problem — what to check yourself and when to stop.
Stop losing money every hour you wait.
Every minute your infrastructure problem is live, your competitors take your customers. Send the symptom — get the flat-rate 3-2-1 Real Backup ticket within 12 hours.
Start the RescueTell me what's on fire.
Send the symptom — I'll reply within 12 hours with the flat-rate ticket that fits.
rescue@fullstacksolutions.devEmergency channel: replies within 12 hours, 7 days a week · US market · English