/ Plain-English guides   No jargon, ever

# Website problems, explained like a human The exact questions business owners type into Google — answered straight, with the part you can do yourself and the part worth paying for.  Plain English 4-minute reads No upsell, ever  Security & Emergencies](https://getfullstacksolutions.com/services/security/index.html)Speed, SEO & Performance](https://getfullstacksolutions.com/services/performance/index.html)Servers & Infrastructure](https://getfullstacksolutions.com/services/infrastructure/index.html)Buying, Selling & Diligence](https://getfullstacksolutions.com/services/data/index.html)Big-Moment Packs](https://getfullstacksolutions.com/services/bundle/index.html)       Browse by topic

## Plain-English guides, straight to your fix Every guide ends in a flat-rate rescue — the diagnosis is free, the fix has one price.      Not sure what a term means? The plain-English glossary](https://getfullstacksolutions.com/glossary/index.html) defines all 29 used on this site in one sentence each.   Performance

### Why Is My Website So Slow? How to Check and Fix It A slow website is quietly costing you sales, rankings, and trust. Here's how to find out what's wrong — and how much it takes to fix it. Read the guide → ](https://getfullstacksolutions.com/guides/why-is-my-website-so-slow/index.html)  Security

### My WordPress Got Hacked — What to Do Now (Plain English) The panic is normal. The response shouldn't be. Here's the calm, step-by-step playbook — and how to know if you need a professional. Read the guide → ](https://getfullstacksolutions.com/guides/wordpress-hacked/index.html)  Email

### Emails Going to Spam? How to Fix It and Stop It Quotes, invoices, and order confirmations that vanish into spam are a silent revenue leak. This is how deliverability works — and how to fix it. Read the guide → ](https://getfullstacksolutions.com/guides/emails-going-to-spam/index.html)  Revenue

### Checkout Not Working on Your Store? 6 Things to Check A checkout that fails at the payment step is your worst leak: traffic in, money out, customers gone. Check these six things before you panic. Read the guide → ](https://getfullstacksolutions.com/guides/checkout-not-working/index.html)  Recovery

### Your Developer Quit and Left You Nothing — Now What? No access, no credentials, no documentation, and the website is the business. This happens constantly — here's the orderly way out. Read the guide → ](https://getfullstacksolutions.com/guides/developer-quit-on-my-website/index.html)  Security

### Domain Hijacked: How to Recognize It & Get It Back The domain is your whole identity on the internet — email, site, and all. When it's taken over, minutes matter. Here's the playbook. Read the guide → ](https://getfullstacksolutions.com/guides/domain-hijacked/index.html)  Basics

### WordPress, Shopify or Wix: Which Fix? WordPress, Shopify, Wix, Squarespace, or a custom build: the panic is the same. How to tell the easy in-your-panels fixes from the ones that need a rescue. Read the guide → ](https://getfullstacksolutions.com/guides/website-problems-guide/index.html)  Infrastructure

### My Website Is Down — Host, Domain, or DNS? Before you panic, three quick tests tell you whether the problem is your device, your domain, or your hosting — usually in under five minutes. Read the guide → ](https://getfullstacksolutions.com/guides/website-down/index.html)  Security

### SSL Certificate Expired — Fix It Fast An expired or mismatched certificate throws a full-page 'Not secure' warning that scares customers off. Here's what broke and how fast it can be fixed. Read the guide → ](https://getfullstacksolutions.com/guides/ssl-expired/index.html)  Infrastructure

### Database Connection Error — Quick Fix This WordPress white screen means the site can't reach its database. The cause is usually small, but the order you fix it in matters. Here's the path. Read the guide → ](https://getfullstacksolutions.com/guides/database-connection-error/index.html)  Performance

### Traffic Dropped Overnight — Penalty or Technical? A sudden drop in visitors is either a technical fault, an algorithm update, or a penalty — and each needs a different response. Sort them in order. Read the guide → ](https://getfullstacksolutions.com/guides/traffic-dropped/index.html)  Security

### Website Blacklisted — 'Deceptive Site Ahead' A red 'Deceptive site ahead' or 'This site may harm your computer' page is a blacklist, not a hack in itself. Here's what put you on it and how to get off. Read the guide → ](https://getfullstacksolutions.com/guides/site-blacklisted/index.html)  Infrastructure

### Host Suspended My Website — Abuse or Resources A suspension notice is your host protecting the shared server. Whether it's malware, a traffic flood, or an honest spike, the recovery order is the same. Read the guide → ](https://getfullstacksolutions.com/guides/host-suspended-abuse/index.html)  Email

### Contact Form Not Sending Emails — Where They Go The form shows a success message and the email never arrives. It's rarely the form — it's almost always deliverability, spam filtering, or a routing mistake. Read the guide → ](https://getfullstacksolutions.com/guides/contact-form-not-sending/index.html)  Pricing

### How Much Does It Cost to Fix a Website? Real Prices Fixing a website can cost nothing or five figures. The difference is what broke, how deep it goes, and how fast you need it — here is what drives the number. Read the guide → ](https://getfullstacksolutions.com/guides/how-much-to-fix-a-website/index.html)  Pricing

### How Much Does Website Downtime Cost? The Real Math Downtime is not one number — it is lost sales, plus recovery time, plus the customers who quietly never come back. Here is how to size all three. Read the guide → ](https://getfullstacksolutions.com/guides/website-downtime-cost/index.html)  SEO

### Why Is My Website Not Showing Up on Google? 7 Real Causes If your site is invisible in search, it is almost always one of seven fixable things — from a noindex tag to a slow crawl. Here is how to find yours. Read the guide → ](https://getfullstacksolutions.com/guides/not-showing-up-on-google/index.html)  Infrastructure

### Shared Hosting vs VPS: Which Do You Actually Need? Shared hosting is fine until it isn't. Here is how to tell which one your site needs, and the warning signs you have already outgrown the cheap plan. Read the guide → ](https://getfullstacksolutions.com/guides/shared-hosting-vs-vps/index.html)  Recovery

### WordPress Update Broke My Site: How to Roll Back Safely A bad update doesn't have to mean a bad night. Here is how to find what broke, roll back safely, and keep it from happening again. Read the guide → ](https://getfullstacksolutions.com/guides/wordpress-update-broke-site/index.html)  Pricing

### Flat Rate vs Hourly: What a Web Fix Should Actually Cost Hourly billing rewards whoever takes longer. Here is how to compare a flat-rate rescue with an open-ended quote before you commit. Read the guide → ](https://getfullstacksolutions.com/guides/flat-rate-vs-hourly/index.html)  Revenue

### Tracking Broke and You Didn't Notice: Fix It Before You Spend More Broken tracking never throws an error, it just makes every ad decision worse. Here is how to spot it in five minutes. Read the guide → ](https://getfullstacksolutions.com/guides/tracking-broken-losing-sales/index.html)  Infrastructure

### Web Hosting 101: What You're Actually Paying For Shared, managed, VPS and dedicated sound like price tiers. They are really a single trade-off: how much of a server you control, and how alone you are on it. Read the guide → ](https://getfullstacksolutions.com/guides/web-hosting-101/index.html)  SEO

### My SEO Ranking Dropped — Penalty, Algorithm, or Something Technical? A drop in ranking is not one problem, it is three. Sorting them in the right order is half the fix — here is how to tell them apart in minutes. Read the guide → ](https://getfullstacksolutions.com/guides/ranking-dropped/index.html)  Performance

### Your Website Is Slow on Mobile — 6 Things to Check Mobile slowness is usually the same six faults over and over. Run them in order and you'll know what's dragging you down — and what a real fix costs. Read the guide → ](https://getfullstacksolutions.com/guides/slow-on-mobile-6-checks/index.html)  Basics

### Is a Flat-Rate Website Fix Worth It? What Web Devs Don't Tell You A flat price and a 48-hour fix sounds too good to be true. Here is what the model actually is, what it does and doesn't cover, and how to spot a bad one. Read the guide → ](https://getfullstacksolutions.com/guides/flat-rate-worth-it/index.html)  Email

### Order & Confirmation Emails Not Arriving — Transactional Email 101 A lost confirmation email is lost money and a support ticket you pay for later. Here is how transactional email actually flows, and where it breaks. Read the guide → ](https://getfullstacksolutions.com/guides/order-emails-not-arriving/index.html)  Revenue

### Ads Spending but NO Sales — Where the Money Dies in the Funnel Almost never the ad. The money dies somewhere between the click and the sale — here is how to find the stage that's leaking it. Read the guide → ](https://getfullstacksolutions.com/guides/ads-spending-no-sales/index.html)  Recovery

### My Website Is Gone / I Lost Everything — No Backup, Now What? Most 'irrecoverable' sites are recoverable from somewhere. Here is where the pieces live — and when you genuinely cannot do it alone. Read the guide → ](https://getfullstacksolutions.com/guides/website-gone-no-backup/index.html)  SEO

### Searching Your Site Shows an Old Version — Why Won't Google Update? You updated the page yesterday and Google still shows last month. It's not broken — it's crawl and cache logic. Here is how to hurry it up. Read the guide → ](https://getfullstacksolutions.com/guides/google-showing-old-version/index.html)  Basics

### What to Have Ready Before You Hire Someone to Fix Your Website A ten-minute homework session saves you days of paid investigation. Here is exactly what to collect, and why each piece matters. Read the guide → ](https://getfullstacksolutions.com/guides/ready-before-hiring/index.html)

### Can't find your problem here? Send the symptom in your own words. You'll get a plain-English answer and — if it's worth hiring for — a flat-rate ticket, within 12 hours. Send the Symptom